Yes, we’re happy to demonstrate the product! Give us a call at 919-378-2513 and
we will set up a time.
Yes, our CatchAThiefGPS system has been used by security, campus police and local
police to dramatically reduce crime in their area.
Yes! We’re happy to provide references. Call us at 919-378-2513 or email us at email@example.com.
CatchAThiefGPS has been used on both small college campuses and in large areas,
within urban sectors as well as more rural places. As long as your area has strong
T-Mobile coverage, CatchAThiefGPS should work well. You can check coverage in your
area by going to www.securusgps.com/coverage-map.aspx.
If you are getting false alerts (emails or text messages that say that your locator
has moved in or out of a SafeSpot), try making the SafeSpot radius larger or ensuring
that your locator is outside with a clear view of the sky.
If you find the battery on your CatchAThiefGPS locator is draining too quickly,
try increasing the check interval. Also, make sure that your device is outdoors
with a clear view of the sky (if it’s kept indoors or in an area where it has to
strain to get a connection, it will drain the battery faster). If the locator moves
a lot or track mode is used frequently, it can also drain the battery.
Although the device may be able to locate inside of some buildings, it is meant
to be used outdoors and may not work consistently indoors.
The CatchAThiefGPS locators measure 2.76" (70mm) x 1.73" (44mm) x 0.8" (21.6mm).
The CatchAThiefGPS locator weighs less than 3 oz.
You can set five phone numbers to receive text alerts.
You can set two email addresses to receive email alerts.
No, you need to enter email addresses in the settings panel to receive email alerts.
No, we do not charge anything for sending text alerts, but regular text rates apply
from your wireless carrier.
No, the tracking system is fully web-based, so you can access everything online.
There is nothing to download or install.
Yes, each device requires its own service plan in order to function.
If you lose the device you will be required to purchase a new unit. To reduce this
cost we suggest purchasing an extended warranty. Learn more at
Yes, there is an extended warranty available. Learn more at
CatchAThiefGPS requires a minimum of a one-year service contract.
You can return your device for a full refund within 30 days of purchase.
Yes, the CatchAThiefGPS device is waterproof.
The CatchAThiefGPS battery lasts 3-21 days depending on usage
Yes, you can put the CatchAThiefGPS locator on virtually anything you want to track.
The CatchAThiefGPS locator can update its location on the map online every 30 seconds
in track mode.
You can set a SafeSpot radius to be as small as 100 yards, but as the SafeSpot is
made smaller, the probability of false alerts increases.
No, it may not provide the exact address, but it will get you very close.
No, the device is completely silent.
No. Since CatchAThiefGPS uses a web-based platform, it can be accessed from any
computer or smart phone device with internet, using a single log in.
Yes, you can log into the tracking site on your smart phone. You can also use a
mobile application to remotely arm the locator’s motion detectors.
Click here to download MobileApps.
You can view and/or download recent location history in your tracking dashboard.
Location history is recorded if you did a FIND request or if your device is in continuous
To view history, click History under your locator on the tracking dashboard.
Enter the number of days or hours you would like to view on the map.
To download history, enter the dates you would like to view and click Download.
You can also control your data by deleting location history anytime. To delete,
enter the number of days or hours you would like to delete and click Delete.