Customer Care Centers 24/7 Emergency Care
For eCare+Voice and eClick, Securus provides around-the-clock emergency support. Our
emergency care specialists will send needed rescuers and can track customers who need assistance
on a map in real time. American Kennel Club Companion Animal Recovery
For SpotLite GPS, Securus has partnered with AKC CAR to provide recovery support. Dedicated
recovery specialists are available to assist in finding lost pets 24/7 and can be reached at 1.888.
DOG.LOC8. They will stay on the phone with pet owners as long as needed, providing turn-by-turn
directions and support. Securus Customer Care
For all of our GPS products, we provide Customer Care from 9 a.m. – 6 p.m. ET, Monday – Friday.
We are here to assist customers with product and technical support and billing questions. Contact